Answer unspoken questions

Answer unspoken questions

Audiences often have unspoken questions in their minds and become frustrated if the speaker neglects to answer them. You don’t have to be a mind-reader to make a calculated guess at these questions and build in the responses without waiting to be asked: Unspoken...
Deal with the unexpected

Deal with the unexpected

The best defence against disturbances, interruptions and objections is a clear, concise presentation or talk that holds the attention of the audience by meeting their needs and interests. However, as we all know, even well-laid plans do not always work out – people...
Prepare for questions

Prepare for questions

As you practise and gain experience as a speaker and presenter, your confidence in your ability to do a good job in delivering your material will grow. However, even those with a lot of experience often feel unsure about how to prepare for questions and worry about...
Analyse your audience

Analyse your audience

“Talk to people about themselves and they’ll listen for hours.” Benjamin Disraeli, 1804 -1888, British Prime Minister All too often, presenters and speakers become caught up in their own story and fail to find common ground with their audiences. This leaves listeners...