Communication Strategies for LeadershipHigh quality communication for top performing teams in the workplace |
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Learning objectives:Create a compelling vision: apply critical outcome thinking for positive solutions and a change model for short and long-term results. Understand the anatomy of effective requests and promises: make agreements (even from a distance) that empower people and get results, using a variety of communication channels. Give effective feedback (the “STAR” model): be descriptive, positive, honest, fair and goal-orientated. Employ (and recognise) communication patterns (verbal and non-verbal) that encourage clear action and help to successfully achieve desired goals.
Try - Test - Adapt - Apply!Work on your own business topics. Simulate real-life scenarios using role-play. Experiment with techniques and approaches that give you more choice and flexibility. Analyse your own natural communication style by seeing yourself in action on video. Receive feedback from your peers and your coach. Experiment and apply useful tools out of the training box. Track your progress using the “Learning Log” and adapt to optimise individual performance.
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