Answer unspoken questions

Audiences often have unspoken questions in their minds and become frustrated if the speaker neglects to answer them. You don’t have to be a mind-reader to make a calculated guess at these questions and build in the responses without...

Deal with the unexpected

The best defence against disturbances, interruptions and objections is a clear, concise presentation or talk that holds the attention of the audience by meeting their needs and interests. However, as we all know, even well-laid plans do not always...

Prepare for questions

As you practise and gain experience as a speaker and presenter, your confidence in your ability to do a good job in delivering your material will grow. However, even those with a lot of experience often feel unsure about...

Analyse your audience

“Talk to people about themselves and they’ll listen for hours.” Benjamin Disraeli, 1804 -1888, British Prime Minister All too often, presenters and speakers become caught up in their own story and fail to find common ground with their audiences....