Give yourself a gift: invest in YOU

“If you can dream it, you can do it” Walt Disney Choose the festive season and the approach of another year to draw up your personal balance sheet and plan to invest in yourself in the year ahead with...

Positive feedback: the best free gift

“Let us be grateful to people who make us happy; they are the charming gardeners who make our souls blossom.” Marcel Proust   Christmas is a time for gift-giving and positive feedback is the best free gift around. Everyone...

Answer unspoken questions

Audiences often have unspoken questions in their minds and become frustrated if the speaker neglects to answer them. You don’t have to be a mind-reader to make a calculated guess at these questions and build in the responses without...

Deal with the unexpected

The best defence against disturbances, interruptions and objections is a clear, concise presentation or talk that holds the attention of the audience by meeting their needs and interests. However, as we all know, even well-laid plans do not always...

Prepare for questions

As you practise and gain experience as a speaker and presenter, your confidence in your ability to do a good job in delivering your material will grow. However, even those with a lot of experience often feel unsure about...

Analyse your audience

“Talk to people about themselves and they’ll listen for hours.” Benjamin Disraeli, 1804 -1888, British Prime Minister All too often, presenters and speakers become caught up in their own story and fail to find common ground with their audiences....